Pandai Emas
HR Operations Supervisor
Key responsibilities
- Simplify blue-collar workforce Compensation & Benefits structure and create clear policies for a massive scale of workforce.
- Run accurate, on-time monthly payroll end to end.
- Own the full blue-collar workforce lifecycle administration: onboarding, agreements and letters, movements, and offboarding.
- Keep blue-collar workforce HR-related data accurate in the system.
- Lead HR Operations digitalization to ensure smooth, scalable, and efficient ways of working within the function.
- Lead and develop the HR Operations team, with clear SOPs, SLAs and fast stakeholder issue resolution.
Requirements
- 3–4 years in HR Operations or Compensation & Benefits, with hands-on end-to-end payroll for mid-to-large scale of workforce.
- At least 1 year formally leading or supervising a team, even a small one.
- Solid Indonesian payroll knowledge, including incentives, proration, final pay and BPJS, plus a working understanding of PPh 21.
- Basic Indonesian labor law and employment or partnership agreements.
- Advanced spreadsheet skills and comfort with large datasets.
- A track record of fixing or redesigning HR processes, with measurable results.
- Fluent Bahasa Indonesia and working English.
- Strongly preferred: experience with high-volume blue-collar workforces (retail, F&B, multifinance, logistics, security, outsourcing).
- Nice to have: HRIS experience, automation or AI tools, and financial services or OJK-regulated industry background.
