HR Operations Supervisor

Jakarta Full-time Human Resource Hybrid
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Key responsibilities

  1. Simplify blue-collar workforce Compensation & Benefits structure and create clear policies for a massive scale of workforce.
  2. Run accurate, on-time monthly payroll end to end.
  3. Own the full blue-collar workforce lifecycle administration: onboarding, agreements and letters, movements, and offboarding.
  4. Keep blue-collar workforce HR-related data accurate in the system.
  5. Lead HR Operations digitalization to ensure smooth, scalable, and efficient ways of working within the function.
  6. Lead and develop the HR Operations team, with clear SOPs, SLAs and fast stakeholder issue resolution.

Requirements

  1. 3–4 years in HR Operations or Compensation & Benefits, with hands-on end-to-end payroll for mid-to-large scale of workforce.
  2. At least 1 year formally leading or supervising a team, even a small one.
  3. Solid Indonesian payroll knowledge, including incentives, proration, final pay and BPJS, plus a working understanding of PPh 21.
  4. Basic Indonesian labor law and employment or partnership agreements.
  5. Advanced spreadsheet skills and comfort with large datasets.
  6. A track record of fixing or redesigning HR processes, with measurable results.
  7. Fluent Bahasa Indonesia and working English.
  8. Strongly preferred: experience with high-volume blue-collar workforces (retail, F&B, multifinance, logistics, security, outsourcing).
  9. Nice to have: HRIS experience, automation or AI tools, and financial services or OJK-regulated industry background.

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HR Operations Supervisor

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